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Shipments and returns

Local free shipping on over HKD300 (Within Hong Kong area)
All packages will be shipped with traceable tracking numbers.

Local shipment

All orders within Hong Kong will be processed and dispatched within one working day usually. Local orders will be delivered one working day after dispatch.

(Delivery time will depend on carriers such as Hong Kong Post and the carrier will have the final decision.) 

Condition of business day, holiday, special weather condition shall apply.
Vitstyle with not responsible for the delay of delivery on parts that are not controllable.

We ship worldwide / Worldwide shipment.

We offer Free Worldwide Shipping on orders over HKD 1,500.
For orders under HKD 1,500, the shipping cost will be calculated proportionally depending on the weight of the packet. Packages will generally be dispatched within 24 hours after receipt of payment and shipped via Hong Kong Post with a tracking number and register, which need a signature, and this is a default option. 

We have no handling charge. Whereas transport fees vary according to the total weight of the shipment. As we offer the best value for you, we advise you to group your items in one order for saving your international shipping cost.

All your orders will be packed well and protected.

If there is any special arrangement, it will be noticed on the front page slide.

Refund/Return Policy

All sales are final on unless the item(s) sold is incorrectly described. The refund item(s) will be refunded only if the refund guidelines are followed:

- The item(s) must be unused. Which include all of the original packaging(boxes, pen case, warranty cards, cartridges/converters, customer sales invoice)

- Once the nib touches ink, you can still return it - but there will be a restocking fee of up to 15% of the purchase price paid

- Shipping and handling charges are non-refundable.

- Buyer pays the return shipping cost.

- Refund(s) is only accepted within 14days upon receiving your order(s).